Privacy Policy

Last updated: June 10, 2026

This privacy notice for The Helping Company, LLC ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://thcexteriors.com or engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at admin@thcexteriors.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you request an estimate, contact us, or otherwise interact with the Services. This may include your name, phone number, email address, and mailing address. We do not process sensitive personal information, and we do not receive information from third parties.

Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our Services. This includes log and usage data, device data, and approximate location data. This information is needed to maintain the security and operation of our Services and for internal analytics and reporting.

2. How Do We Process Your Information?

We process your information to deliver and facilitate services, respond to inquiries and offer support, fulfill and manage your requests, post testimonials (with permission), evaluate and improve our Services and marketing, and identify usage trends. We process personal information only when we have a valid legal reason to do so.

3. When and With Whom Do We Share Your Information?

We may share information in connection with a business transfer (such as a merger or acquisition), with Google Analytics to track and analyze use of the Services (you can opt out at tools.google.com/dlpage/gaoptout), and with Google Maps Platform APIs. We do not sell your personal information.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most browsers accept cookies by default; you can usually set your browser to remove or reject cookies, though this may affect certain features of the Services.

5. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure, so transmission of personal information to and from our Services is at your own risk.

7. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at admin@thcexteriors.com.

8. What Are Your Privacy Rights?

You may review, change, or request deletion of your information at any time by contacting us. If we rely on your consent to process your personal information, you may withdraw that consent at any time. Residents of certain states (including Connecticut and Virginia) have specific rights, including the right to be informed about processing, to access, correct, or delete personal data, to obtain a copy of it, and to opt out of targeted advertising, sale of personal data, or profiling. To exercise these rights, email admin@thcexteriors.com or submit a data subject access request. We will respond within the timeframes required by applicable law, and you may appeal a decision by emailing us.

9. Do-Not-Track Features

No uniform technology standard for recognizing and implementing Do-Not-Track (DNT) signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will inform you in a revised version of this notice.

10. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last updated" date and will be effective as soon as it is accessible.

11. How Can You Contact Us?

The Helping Company, LLC · 306 N. Kenhorst Blvd, Reading, PA 19607 · 610-234-2210 · admin@thcexteriors.com

To review, update, or delete the data we collect from you, please submit a data subject access request or contact us directly.